georgia.gov - Governor's Office of Consumer Affairs

The Official Portal for the State of Georgia

Proposed Lemon Law Rules

On November 10, 2008, the Georgia Governor's Office of Consumer Affairs proposed new rules pertaining to the "Georgia Lemon Law Act" of 2008. A copy of the proposed new rules, a synopsis of the rules and the procedure for comment can be found here.

Gasoline Price Gouging Complaints

Thanks to consumers throughout the State, this Office has received a significant number of complaints alleging gasoline price gouging. We are reviewing all the complaints and have begun investigating a number of gas stations. The investigations are lengthy in process since they are paper-intensive. Due to the volume of complaints, this agency will not be responding to consumers individually about our findings on their specific allegations. However, we do encourage you to check back on this website periodically for updates about any business found to have violated the price gouging statute. Postings will include consumer restitution terms, if applicable.

How do I check the reputation of a business?

I have a problem and need information about...

What do I do if I want to file a complaint with your office?

I want information on Georgia's Lemon Law and the protections it provides me.

Do you have a sample complaint letter I can use to let a business know about my problem?

What's New?

Many consumers across the State are affected when a car dealership closes. lf your trade-in was not paid off by the dealership, what should you do? Read our recently issued Consumer Alert for helpful information.

Find out what the ten most dangerous toys of 2008 are according to Keenan's Kids Foundation.

The Georgia Department of Labor warns that fraudulent checks, resembling State of Georgia unemployment benefit checks, are being mailed to citizens along with a letter which appears to award a grant to the recipient.

Watch out for an email alert from Capital One informing you of unauthorized account access. This is a phishing scam designed to steal your identity.

How will the upcoming changes to television broadcasting affect your television reception?

Phony telemarketers posing as Federal Trade Commission workers are scamming consumers out of money by claiming that they have won a lottery or sweepstakes.

Governor's Office of Consumer Affairs launches new educational website to help consumers with major purchase decisions, credit and financial management. Visit www.ConsumerEd.com.

Free foreclosure prevention counseling and information is available through the Homeownership Preservation Foundation. Call 1-888-995-HOPE or visit www.995hope.org. Consumers should also learn how to recognize and avoid foreclosure rescue scams.

Read OCA press releases and other consumer articles for helpful information.

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Hot Topics

•	CONSUMER ALERTS (news, press releases, scams)
•	Identity Theft
•	Georgia's "Lemon Law"
•	Credit and You
•	E-Mail Spam
•	Buying a New or Used Vehicle
•	Do Not Call Law
•	Utilities
•	Telephone Complaints
•	Building Contractors
•	Contract Cancellation Rights
•	Landlord-Tenant
•	Servicemembers' Debt Relief
•	and more

Georgia's credit freeze law

On May 13, 2008 Governor Sonny Perdue signed into law a credit freeze bill that provides Georgia consumers with the ability to place a freeze on their credit file for only $3, or a total of $9 for each of the three major credit-reporting agencies: Equifax, Experian and TransUnion. The freeze is free for senior citizens 65 and older and for victims of identity theft. Each temporary lift – commonly called a “thaw” – to allow access to the consumer’s credit file also costs $3, and is available electronically within 15 minutes of request, keeping on-the-spot credit an option for shoppers. The legislation became effective August 1, 2008.